Your privacy is our responsibility.

Introduction

Highlights

• Planet Honey Limited and Shield Ride LLC companies offer an international payment service that provides money transfer and remittance services in over 150 countries and supports more than 30 currencies.

• Where appropriate, we share your personal information with the Planet Honey Limited and Shield Ride LLC, its affiliates, partners, and other companies. Upon request or where we are legally obliged, we may share your information with public agencies also.

• We also collect from you information in relation to other people (for example, details of the recipients of your money transfers). In providing this information, you confirm to us that you have their permission to do so.

• We may also collect facial scan data extracted from your photo or video (known as “biometric data”) to authenticate your identity.

• We use third-party service providers to process your personal information on our behalf to perform our services for you. Due to the international nature of our business, some of these service providers may be based outside your country of residence.

• You have rights over your personal information, and the manner in which you can exercise those rights, such as your rights, are contained in this Notice.

• We may also send you direct marketing if permitted to do so. We only do this to encourage you to use our service(s) and send you offers or promotions that may be of interest to you. You may also request that we stop sending you marketing information at any time. Details of how to unsubscribe will be included in each email that we send you. Alternatively, you can send to us an email at business@honeepay.com with the title “REQUEST TO UNSUBSCRIBE” in the subject line and the email address that you wish to be removed from the email.

• We may also use your personal information to display online adverts and marketing relating to our services on our website, online media channels or by sending you push notifications if you use our mobile app.

• We do not use children’s information (our website and mobile application are not intended for children below 12 years).

• Questions, comments and requests regarding your personal information and our Notice are welcome and should be sent to the Data Protection Officer at business@honeepay.com.